App, the “Service”); how we use and disclose such information; and the steps we take to protect such information. By accessing or using the Service, you signify that you have read, understood and agree to our privacy practices described in this Policy and the RP Terms of Service (the “Terms”). This Policy is incorporated by reference into the Terms. Any capitalized terms used but not defined in this Policy have the meaning given to them in the Terms.
IF YOU ARE A PATIENT USING THE SERVICE, YOU ALSO ACKNOWLEDGE AND AGREE TO THE “SPECIAL TERMS FOR PATIENTS” IDENTIFIED IN SECTION 13 BELOW.
Blocking or deleting cookies may negatively impact your experience using the Service, as some features and services on our Service may not work properly. Deleting cookies does not delete Local Storage Objects (LSOs) such as HTML5.
Google Analytics and Advertising. We use Google Analytics to recognize you and link the devices you use when you visit our site or Service on your browser or mobile device, log in to your account on our Service, or otherwise engage with us. We share a unique identifier, like a user ID or hashed email address, with Google to facilitate the service. Google Analytics allows us to better understand how our users interact with our Service and to tailor our advertisements and content to you. For information on how Google Analytics collects and processes data, as well as how you can control information sent to Google, review Google’s site “How Google uses data when you use our partners’ sites or apps” located at www.google.com/policies/privacy/partners/. You can learn about Google Analytics’ currently available opt outs, including the Google Analytics Browser Ad-On here https://tools.google.com/dlpage/gaoptout/.
We may also utilize certain forms of display advertising and other advanced features through Google Analytics, such as Remarketing with Google Analytics, Google Display Network Impression Reporting, the DoubleClick Campaign Manager Integration, and Google Analytics Demographics and Interest Reporting.
These features enable us to use first-party cookies (such as the Google Analytics cookie) and third-party cookies (such as the DoubleClick advertising cookie) or other third-party cookies together to inform, optimize, and display ads based on your past visits to the Service. You may control your advertising preferences or opt out of certain Google advertising products by visiting the Google Ads Preferences Manager, currently available at https://google.com/ads/preferences, or by vising NAI’s online resources at http://www.networkadvertising.org/choices.
BY USING THE SERVICE, YOU ALSO ACKNOWLEDGE RECEIPT OF THE NOTICE OF PRIVACY PRACTICES (AS DEFINED IN THIS SECTION 13) OF THE HEALTH CARE PROVIDER THAT YOU ENGAGE THROUGH OUR SERVICE (“PROVIDER”). Providers accessible through the Service are employed by or contract independently with a professional corporation or other professional entity (“Provider Group”), which is affiliated with RP.
In addition to the information described above in Section 1 of this Policy, you may provide us with and we may collect your personal information from you when you (i) post User Content; (ii) interact with Providers or your Program Lead (as defined below); and/or (iii) provide us or have others provide us on your behalf, either via a request for information form or otherwise, with your health information such as information or records relating to your medical or health history, health status and laboratory testing results, diagnostic images, and other health-related information.
In addition to the uses we described in Section 2 of this Policy, we may use your information to:
In addition to the disclosures in Section 3 of this Policy, we may disclose your information to third parties in the following circumstances:
Claims and Pharmacy Data. We seek to give you better service and care. To help us give you the right care, in the right place and at the right time, a group health plan (“Health Plan”) may be created and, at the direction of your Health Plan, any agent, contractor or vendor of your Health Plan may electronically share information with us about your care. This information will include things like visits to the doctor or hospital, medical conditions, and prescriptions you have had in the past and moving forward. Having this information will help RP give you the best possible care, because we will have the most up-to-date information about your health. Your privacy is very important to us, and you control the use of your personal information. We put important safeguards in place to make sure all your medical information is safe. By agreeing to this Policy, you agree to allow your Health Plan to share your personal health information with RP, except for information that the Health Plan cannot share including, but not limited to, certain information relating to alcohol or substance abuse treatment.
Protected Health Information, HIPAA and Communications. Some of the information you submit or that is created through your use of the Service may constitute “protected health information” (“PHI”) as defined by the Health Insurance Portability and Accountability Act (“HIPAA”). PHI does not include information that has been de-identified in accordance with HIPAA. Even though RP is not a “covered entity” as defined by HIPAA, Provider and/or a Provider Group may be a “covered entity” and therefore a Provider, Provider Group and/or RP may be subject to certain requirements under HIPAA. As a result, Provider Group has adopted a HIPAA Notice of Privacy Practices (the “Notice of Privacy Practices”) to describe how Provider Group and the Providers use and disclose your PHI. In connection with certain services we provide to or on behalf of the Provider Group and/or the Providers, Provider Group has requested that we disseminate to you the Notice of Privacy Practices of Provider Group and the Providers, which is currently available at https://www.RPhealth.com/privacypractice. RP may be a “business associate” of Provider Group or a Provider under HIPAA, and as a result, as and to the extent RP is in fact a “business associate” of Provider Group or the Provider(s) under HIPAA, RP’s use and disclosure of PHI will be limited as and to the extent required by HIPAA, which may include, for example, providing you with certain communications via emails, text messages or in app messages that contain PHI, such as appointment reminders, encouragement, and advice. If you would prefer not to exchange PHI via email or text message, please notify us at privacy@RPhealth.com.You may also request we update, correct, or delete your PHI by contacting us at privacy@RPhealth.com; provided however, that we may retain any PHI that we are required to maintain in accordance with HIPAA. Any information that does not constitute PHI may be used or disclosed in any manner permitted under this Policy.